DX NetOps Designated Weekend Upgrade Program

Dedicated support to ensure successful software upgrades.

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Designated Weekend Upgrade Program

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"The program worked fantastic! With support being online with us, we resolved any issues that came up immediately. I definitely recommend it!" - Network Analyst at Royal Bank of Canada

Upgrade your DX NetOps landscape with confidence and convenience through Broadcom’s complimentary Designated Weekend Upgrade Program. Our dedicated weekends are designed to minimize disruption to your network operations while ensuring a seamless transition to the latest versions of our software.  

Ready to upgrade DX NetOps with confidence? Join us in any of the following dates for a complementary upgrade: October 25 & 26

Check Additional Upcoming Dates

Key Benefits

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    Reduce Risk

    Minimize the risk of production outages in your environments by scheduling upgrades during our support SME staffed dedicated weekends.

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    Higher Success Rates

    Increase the likelihood of successful upgrades completed within your critical windows, ensuring minimal downtime.

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    Faster Adoption

    Accelerate the consumption and adoption of fixes, new features and capabilities found in the latest releases, enhancing security, productivity and efficiency.

Standard Weekend:

  • Support team performs pre-upgrade checks on demand
  • Limited Support Engineer “On Call”
  • On Call Support Engineer is paged
  • Severity 1, production down ONLY supported
  • Development paged by Support Engineer for L2 assistance


NetOps Weekend Upgrade Program:

  • Support team review plans and checklists to ensure upgrade is properly prepared
  • Support team fully staffed to work all upgrade issues
  • Support Engineers are online and available during scheduled hours so created cases can be handled as they come in.
  • All severity cases related to upgrade are handled
  • Development staffed and online for direct access to L2 Support
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ESD_FY25_Academy-Blog.What’s New in DX NetOps 24.3.Featured
NEW CAPABILITIES

DX NetOps 23.3.x

Join users that already benefit from the latest advanced performance and flow analytics, enhanced dashboards and reports, SD-WAN assurance, Wi-Fi assurance, Zero-Touch administration. 

With the latest release, Broadcom enables you to innovate at speed with a unified approach to network operations for modern multi-vendor network architectures.

View Upgrades

Broadcom Designated Weekend Upgrade Program: Registration Form

Version currency is critical to protecting your software investment and Broadcom is committed to your success. We have Support programs to help guide our customers through the upgrade and reduce the risk of extended downtime and upgrade failure.
 
Benefits of staying version-current include:

  • Application of patches for known defects and vulnerabilities
  • Access to the latest product features and functionality
  • Ensure compliance and optimization with integrated software and hardware
  • Ensure availability of full Support

If you are interested in participating or learning more about the Weekend Upgrade Support Program, please fill out the form and we will be in touch soon.

Sign Up Now
weekend program
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