The healthcare landscape is undergoing a profound digital shift, with critical services– from Electronic Health Records (EHR) to telehealth–now dependent on a complex web of on-premises, cloud, and third-party networks. This evolution has made the network the backbone of modern patient care. However, it also introduces significant challenges for IT and network professionals, who often lack visibility beyond their corporate network edge, leading to blind spots across crucial ISP and cloud provider segments. When performance issues arise, this visibility gap results in slow, inefficient, and reactive troubleshooting, risking the disruption of clinical services.
To ensure uninterrupted, high-quality patient care, healthcare organizations require a new approach. They need true end-to-end network observability that provides proactive, user-centric insights. AppNeta by Broadcom delivers these capabilities, offering a solution designed to navigate the complexities of today's healthcare technology ecosystem and maintain the performance of critical applications.
By moving beyond traditional monitoring, AppNeta by Broadcom offers hop-by-hop visibility across the entire service delivery path—from a remote clinic's Wi-Fi to the cloud-hosted EHR application. This empowers IT teams to shift from a reactive "blame game" to proactive performance management, rapidly isolating issues whether they lie with an ISP or internal infrastructure. Ultimately, by ensuring the consistent performance and availability of critical clinical workflows, AppNeta helps healthcare organizations enhance operational efficiency and deliver superior patient and provider experiences.
Frequently Asked Questions (FAQ)
How does AppNeta optimize the network performance and reliability of EHR systems like Epic?
AppNeta improves EHR performance by using synthetic monitoring to continuously simulate clinician workflows, such as logins and patient record searches. Combined with hop-by-hop path analysis, it pinpoints the exact source of latency or packet loss—whether it's on the local Wi-Fi, an ISP network, or the data center—allowing IT to resolve issues faster.
Can AppNeta monitor network connectivity for our remote clinics and telehealth providers?
Yes, AppNeta is designed to monitor performance from any location. By deploying lightweight Monitoring Points at remote medical offices or even home-based telehealth setups, it provides visibility into last-mile ISP and transit networks to ensure a consistent and reliable user experience for care delivered outside the main hospital.
What makes AppNeta different from our traditional network monitoring tools?
Traditional tools often lose visibility at the network edge and focus on device status (up/down). AppNeta provides end-to-end visibility from the user's perspective across the entire application delivery path, including third-party networks you don't control. It combines active synthetic monitoring with passive data analysis to identify performance issues before users are impacted, rather than just reacting to outages.
How does AppNeta help our organization meet HIPAA compliance standards?
AppNeta promotes the resilient delivery of Protected Health Information (PHI) by providing the detailed performance telemetry and audit trails needed to validate that networks adhere to reliability standards. By continuously monitoring network behavior and integrity, it helps ensure that sensitive clinical data flows are stable and protected, supporting HIPAA compliance efforts.
